![]() It is not poor execution that is responsible for the company’s general troubles in content moderation - it is the business model behind the company’s platforms itself. The deep public concern related to these issues is justified, and accordingly the Board’s duties include listening to users with grievances relating to them and deciding when to bring the hammer down on offending users or posts.īut we must ask: is the board really set up to succeed? Across Instagram, WhatsApp, and the principal Facebook platform, that content has come, inevitably, to encompass not only cat videos and baby photos but also hateful conduct, the incitement of terrorists in politically unstable locales, the spread of disinformation, and the systemic entrenchment of algorithmic bias. The firm, which enjoys well over two billion users across the globe, has seen a broad array of serious problems related to the scaled, frictionless dissemination of content that is its core consumer service. On its surface, the Oversight Board is a remarkable answer to a novel problem. The board is designed to have notable independence in these judgments it can overrule Zuckerberg himself. ![]() The body, which the company says will comprise 40 independent experts who will serve in three-year terms, has been described by many as Facebook’s own Supreme Court as it will adjudicate questions of content policy on the company’s platforms as they arise. Following Mark Zuckerberg’s stated commitment to improving his company’s public accountability measures nearly a year ago, Facebook announced detailed plans last month for its new Oversight Board. ![]()
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